Conflict in the work place seems to be a fact of life.
Conflict Resolution Program provides the tools for managing conflict including, negotiating, assertiveness and persuasion. This can lead to a “Win-Win” outcome.
Conflict Resolution Programs can help employees:
- Gain an understanding of the sources, causes and types of conflict.
- Understand the main styles of conflict resolution.
- Learn to apply the conflict resolution process to all types of conflict.
- Develop communication techniques. Master anger techniques.
